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Refund policy

📜 Refund & Return Policy

At ThirtyNine Sports, we take pride in delivering high-quality products and ensuring customer satisfaction. Please read our policy carefully before making a purchase:

❌ No Refunds or Returns

We do not offer refunds or returns on products once an order has been placed and delivered. Please ensure you select the correct product, size, and customization before checkout.

✅ Exceptions

A refund, exchange, or replacement will only be granted under the following circumstances:

  1. Damaged Product – If the item arrives damaged or defective due to our handling.

  2. Incorrect Order – If you receive a product that is different from what you ordered (wrong size, design, or product due to our mistake).

📩 How to Claim

If your order qualifies for the above exceptions:

  • Contact us within 7 days of delivery at [Your Support Email].

  • Provide your order number, description of the issue, and clear photos of the product received.

  • Once verified, we will arrange for a replacement or refund at no extra cost to you.

⚠️ Non-Eligible Cases

We will not accept refunds, returns, or exchanges for:

  • Wrong size ordered by the customer.

  • Change of mind after purchase.

  • Wear and tear from normal use.

  • Customized items (unless the error was on our end).

📌 Final Note

By purchasing from ThirtyNine Sports, you agree to this Refund & Return Policy. We recommend carefully reviewing product details, size charts, and customization options before placing your order.